The incident at 4 a.m. on July 19 on the S1H segment, the Vietnamese branch from the Vung Tau docking station to the international axis, is the second time the Asia America Gateway (AAG) undersea fiber optic cable has been broken this year. This incident has interrupted all Internet connection services from Vietnam to international on the AAG undersea cable line.
According to the plan announced by the cable operator to Internet service providers (ISPs) in Vietnam on July 24, the above problem is expected to be fixed from July 27 to January 31. 7. Then, on July 26, the expected time to complete the troubleshooting work was pushed back to August 3.
However, in fact, the problem that AAG encountered on the morning of July 19 has been repaired and fixed since July 26.
Information to ICTnews today, August 1, a representative of an ISP in Vietnam said that at 13:20 on July 31, the AAG cable repair ship completed the last weld and now has information about going to the country. The economy through the S1H cable branch from Vung Tau docking station to the international axis has been completely restored.
Thus, with the problem on the AAG undersea cable route being fixed, now all 5 undersea cable routes account for the majority of Internet connection traffic from Vietnam to international destinations, including APG, SMW3, AAE-1, AAG, IA are all working normally.
“In the context that Hanoi, Ho Chi Minh City and many southern provinces and cities are social distancing, the demand for using the Internet and social networks is increasing, the return of AAG to normal will reduce pressure on businesses. network in ensuring the quality of Internet services provided to users,” said an ISP representative.
Currently, all 5 undersea cable routes that account for the majority of Internet connection traffic from Vietnam to international, including APG, SMW3, AAE-1, AAG, IA are operating normally (Artwork).
Also according to the representative of VIA, although AAG cable often has problems, but economically this is the route with the most reasonable price. Therefore, in the usage structure of carriers, AAG is still an important element, especially for large carriers with many mobile Internet users.Earlier, in an exchange with ICTnews at the time of the incident, Mr. Vu The Binh, Vice President and General Secretary of the Vietnam Internet Association (VIA), said that the incident happened on July 19 on the Internet. The AAG cable route may have a greater impact than previous times: “Because, the situation of the Covid-19 epidemic is complicated. In many provinces and cities, the majority of people have to stay at home, so the need to use the Internet has increased significantly to meet the essential needs of communication and social exchanges.
As a sea cable line officially put into operation since November 2009, AAG cable has a total length of 20,191 km. This cable route directly connects Southeast Asia with the US, passing through 8 countries and territories including Malaysia, Singapore, Thailand, Vietnam, Brunei, Hong Kong (China), the Philippines and the United States (Guam). , Hawaii and California). The branch turning into Vietnam of the AAG sea cable has a length of 314 km, with a landing point in Vung Tau.
This year, the AAG cable route encountered a problem for the first time at 5:40 am on June 22 on the S1H branch at a location about 102 km from the Vung Tau docking station. A representative of an Internet service provider (ISP) in Vietnam at that time stated that the problem affected the quality of Vietnam’s Internet services to go internationally at less than 15% of the total capacity. The problem started to be fixed on July 2 and was fixed on the evening of July 12, restoring channels on the route.